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Returns & Refunds policy

We want you to be fully satisfied with your purchase. Since this is a digital product, once the files have been downloaded, we cannot offer automatic refunds. However, we understand that situations can vary, and we are happy to review refund requests on a case-by-case basis.

You may be eligible for a refund if:

  • You have not yet downloaded the files.

  • You made a duplicate purchase.

  • You experience a technical issue that we are unable to resolve.

To request a refund, please contact us at Grazinova.shop@outlook.com within 7 days of your purchase, and include your order number and the reason for your request.

We are committed to providing a positive customer experience and will do our best to help!

Note: I have updated the email address in the text to match your specific contact: Grazinova.shop@outlook.com